Frequently Asked Questions
Treatment Guidance
Why choose PIELE?
PIELE face treatments are designed to feel like the most elevated version of skin care—where luxury and expertise meet. Nearly all enhancements that other practices upcharge for are already included. Depending on your skin’s needs, your service may incorporate dermaplaning, scalp massage, cryo‑lymphatic drainage, LED, oxygen infusion, enzymatic exfoliation, peptide‑rich formulas, or exosome‑enhanced serums. The only add‑on with a fee is extending your treatment to the neck and décolleté.
We use advanced, results‑driven technology, including the LYMA Laser Pro—an FDA‑cleared cold laser known for improving elasticity, softening wrinkles, and targeting pigmentation without pain or downtime. Our formulations come from the highest‑performance lines, including Environ, Biologique Recherche, Valmont, and Swiss Perfection.
We exclusively use the most trusted, high-quality fillers and neuromodulators on the market to ensure safety, durability, and natural-looking results. Our neuromodulator options include Botox, Daxxify, Xeomin, and Dysport. We offer a comprehensive range of fillers, including Juvederm, Restylane, Sculptra, RHA, and Radiesse.
If you’d like guidance choosing the right treatment, we’re here to help. A Complimentary Treatment Consultation offers dedicated time to discuss your concerns and the options best suited to you. At PIELE, you’re not just booking a treatment—you’re booking an experience defined by intention, expertise, and exceptional care.
What Treatments Do You Offer, and How Do I Know Which One to Book?
PIELE offers a curated menu of facials, advanced skin treatments, microchanneling, chemical peels, wrinkle relaxers, and fillers—all designed to support long‑term skin health and natural, harmonious results. Each service is customized using high‑performance products and professional‑grade tools, with many enhancements already included in your treatment.
If you're unsure about which treatment to book, the best starting point is a Complimentary Treatment Consultation. During this appointment, we will assess your skin, discuss your goals, and review your timeline. Together, we will determine the most suitable treatment plan for you. The Skin Health Consultation is free of charge and is designed to help you feel confident in your treatment choice.
You’re never expected to know exactly what your skin needs—that’s what we are here for. Our role is to guide you, simplify the process, and ensure you receive the most effective, personalized care.
Click here to book your free consult.
Do You Offer Consultations?
All treatments include a complimentary pre‑treatment consultation before your session, designed to review your skin’s current condition, confirm your goals for the day, and ensure your treatment is tailored to what your skin needs in that moment. If you are looking for a more in-depth discussion, a Complimentary Treatment Consultation may be good option for you.
A Skin Health Consultation provides dedicated time to thoroughly understand your concerns, evaluate your skin, and recommend the most effective, safe, and personalized treatments. It’s your space to ask questions, explore options, and feel confident in the care you receive. Whether you are a New Client, Existing Client, or Returning Client, we offer this time to ensure you feel informed, cared for, and fully supported at every step.
Click here to book your free consult.
Is this Treatment Safe for My Skin Type or Condition?
All treatments are customized based on your skin type, concerns, and medical history. During your consultation, we’ll determine the safest and most effective options for you.
Do You Offer Different Kinds of Facials?
We offer a range of facial treatments using advanced modalities and high-end, medical-grade skincare. Each treatment is customized to your skin’s needs at the time of treatment to ensure precise, results-driven care. Because skin physiology shifts with seasonal and environmental changes, our facial menu may adjust throughout the year to maintain optimal effectiveness. Every treatment begins with a focused consultation to assess current conditions and priorities, followed by a protocol tailored to those findings.
Do Facials Include Extractions?
All facials include extractions if needed.
How Often Should I Get a Facial?
Most clients benefit from a facial every 4–6 weeks, which corresponds with the skin’s natural cell-turnover cycle. Your recommended frequency may vary based on your skin concerns, treatment plan, and overall goals.
Can I Combine Treatments in One Visit?
In many cases, yes. We’ll determine the safest and most effective combination during your consultation to ensure your skin receives exactly what it needs.
Do You Offer Treatment Packages?
We offer curated treatment plans and may recommend a series for the best results. Any available packages or seasonal offerings will be listed in our booking system or discussed during your consultation. To view available packages, visit our booking page and select "Series Packages" in the top-right corner, or click here.
Do you offer Memberships?
PIELE offers memberships for our valued clients. To see a list of current memberships, please visit our Booking Page and select Memberships in the top right corner, or click here.
Before & During Your Visit
What Should I Expect During My First Visit?
Your appointment will begin with a complimentary pre-treatment consultation. This will include a brief check-in to confirm your goals, and ensure your treatment is tailored to what you need that day. From there, our team will set up the space, walk you through each step, and create a relaxing experience in the comfort of your home.
How Should I Prepare for My Appointment?
Preparation varies by treatment, but general guidelines include:
Skin Preparation
- Arrive on time and with clean skin when possible.
- Avoid active skincare (retinoids, exfoliants) 24–48 hours prior.
- Limit sun exposure before corrective treatments.
- Review your pre-care and post-care instructions sent via our booking system.
- If specific preparation is required, you’ll receive detailed instructions ahead of your visit.
On-Site Preparation
- Provide a clean, clutter-free space with adequate room for equipment setup, proper lighting, and a comfortable, temperature-controlled environment.
- Due to sanitation and safety standards, treatments cannot be performed in bathrooms under any circumstances.
- Pets must be secured in another area of the home.
- Smoking or vaping indoors is strictly prohibited.
- A quiet, interruption-free environment is essential to maintain both safety and treatment quality.
- Children must remain supervised in a separate room throughout the appointment.
How Soon Will I See Results?
Results vary by treatment. Some treatments offer an immediate glow, while others, such as corrective skincare or injectables, develop gradually over days to weeks. We’ll set clear expectations during your consultation.
Is there Downtime?
Downtime depends on the treatment. Many treatments have minimal to no downtime, while others may involve temporary redness, sensitivity, or mild swelling. You’ll receive personalized post-care instructions to support optimal healing.
Products & Professional Care
What Products Do You Use?
We use only the highest‑performance formulations, including Environ, Biologique Recherche, Valmont, Swiss Perfection, and other respected skincare lines chosen for their integrity and proven results.
All of our face treatments use high‑tech, results‑driven equipment, including the LYMA Laser Pro—one of the most advanced FDA‑cleared cold lasers on the market. It’s renowned for improving elasticity, softening wrinkles, and targeting pigmentation without pain or downtime.
We exclusively use the most trusted, high-quality fillers and neuromodulators on the market to ensure safety, durability, and natural-looking results. Our neuromodulator options include Botox, Daxxify, Xeomin, and Dysport. We offer a comprehensive range of fillers, including Juvederm, Restylane, Sculptra, RHA, and Radiesse.
Do You Retail Skincare Products?
We proudly offer a curated collection of medical‑grade skincare from our trusted brand partners. Your provider can guide you toward the products that best support your skin goals and help you create a personalized at‑home routine. Availability varies, so feel free to ask what we have in stock during your visit.
Is PIELE medically supervised?
Yes. PIELE is a medically supervised medical spa. The PIELE team includes a Medical Director who supervises and leads the practice. All injectable services are performed under the oversight of our board‑certified MD, who has extensive experience in aesthetic medicine. Our Medical Director provides clinical guidance, treatment oversight, and ensures that every procedure meets the highest standards of safety, sanitation, and medical compliance. This allows PIELE to offer advanced treatments with the confidence, precision, and clinical integrity expected of a modern medical spa. Refer to the MD Informed Consent.
Booking & Logistics
Where are You Located, and is There Parking?
PIELE operates exclusively as a concierge med spa in Steamboat Springs, Colorado. We provide all services through in-home appointments, ensuring a refined and personalized experience for each client. Please note our service area is limited to Steamboat Springs, with limited availability in Vail and Aspen. Select dates for Vail and Aspen will be posted on our booking site. However, if you are located outside this area and would like to receive services, please feel free to message or call the studio.
Do You Have a Waitlist or Cancellation List for Appointments or Virtual Consultations?
Our booking system manages appointment waitlists and cancellations. Please click here for the most current appointment availability.
Can I Book an Appointment via Email?
For the most current appointment availability, please book your appointment through our booking system, which can be accessed by clicking here.
Do You Have Gift Cards?
Gift cards are available for purchase conveniently through our booking system, which can be accessed by clicking here.
Are there additional fees when booking a treatment?
No. The full price of your treatment is reflected at the time of booking. We value transparency, and there are no hidden fees, or upcharges applied to your service.
Payments & Policies
What Forms of Payment Do You Accept?
We accept major credit cards, debit cards, CareCredit, Cherry Financing, and gift certificates through our secure booking system. For added flexibility, eligible transactions may also be financed through Klarna, Affirm, or Afterpay via our payment processor.
Do You Take Insurance?
We do not accept insurance. As a boutique, concierge medical spa, all treatments are offered on a private-pay basis to ensure a fully customized, uninterrupted client experience.
However, we do accept major credit cards, debit cards, CareCredit, Cherry Financing, and gift certificates through our secure booking system. For added flexibility, eligible transactions may also be financed through Klarna, Affirm, or Afterpay via our payment processor.